Microsoft Dynamics AX (Archived)

Error 'A currency to convert from is required to retrieve exchange rate information.' in Payment journal

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Posted on by krishna.rao@dax

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Hi all,

While validating & posting payment journal getting above error.

1. Currency is already configured in the system parameters

2. exchange rate setup done for all the currencies used in the Journal & all lines in journal voucher have currency. //Transaction currency to Base currency.

3. I found the link Vendor invoice -A currency to convert from .. // it's not related with our issue.

as I got records only from SourceDocumentLIne not from SOURCEDOCUMENTHEADER tables.

Could you please help me on this.

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Khaled Alloud 3,658 on at

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Hello,

Well this error should be related to currency conversion and exchange rates, what is the currency of the invoice, payment, accounting currency, reporting currency, and the bank you are paying from?

make sure that the date interval in exchange rate window meets the date of the transaction you have.

thank you,

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krishna.rao@dax 3,006 on at

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As I said in my post, already assigned in currency exchange rates form & date interval is not assigned.

Please let me know if any other thing need to check apart from which I mentioned.

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Khaled Alloud 3,658 on at

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Hello,

Under General tab in the lines, can you see an exchange rate amount?

what do you mean by already "assigned in currency exchange rates form & date interval is not assigned"

can you attach some screen shots

Regards,

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guk1964 10,888 on at

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Try this post https://www.linkedin.com/pulse/ax-2012-multiple-currency-pairs-sten-baumgarten which explains scenario that triggers this error.

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krishna.rao@dax 3,006 on at

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pardon, typo.

exchange rates are mentioned for transaction date range in the setup form "Currency exchange rates".

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Khaled Alloud 3,658 on at

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Hello,

What is your reporting currency?

Thank you,

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krishna.rao@dax 3,006 on at

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Accounting & reporting currency are "QAR"

Please assist on this.

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Khaled Alloud 3,658 on at

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From which bank are you paying the money? what is the currency of the Bank account, or it is a ledger account that is offsetting the entry.

The exchange rate for SUS and USD is similar, is that correct?

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Jagatheesh Ax Techn... on at

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Please review following link for more information

technet.microsoft.com/.../hh351822.aspx

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krishna.rao@dax 3,006 on at

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there are multiple bank accounts with multiple currencies.

Those currencies you could find in my previous screenshot.

Exchange rate USD, sus: I can't comment on that. entered by user. What is the issue with that?

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