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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Posting SOP invoices w...
Microsoft Dynamics GP (Archived)

Posting SOP invoices with a total amount of zero.

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Posted on by A.P. 135

Hello,

I'm trying to post batches containing SOP invoices that intentionally have a total amount of zero. A non-inventory item with a quantity of one and a price of zero is used for these invoices. (These invoices correspond to transactions in a separate accounting system that have a total amount of zero.)

The "Post Through General Ledger Files" configuration option is enabled, with a journal entry created per transaction.

The invoices are created using the GP Web Services, without any errors being given by GP.

While posting such a batch, the "SOP Posting Journal" printout shows the distributions for the sales invoice, with the expected zero amounts.

But then the subsequent "General Posting Journal" printout lists no accounts, and instead shows "Account entry is incomplete.", along with "Total Distributions: 0".

A new "SLSTE"-prefixed "General Entry" batch is shown in the "Master Posting" window, having a status of "Transaction Error - Edit Required".

Is there any way to post these SOP invoices that have a total amount of zero?

Thanks!

*This post is locked for comments

  • Verified answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    Hello there,

    I have occasionally considered using the SOP invoices for some of our clients (specifically NGOs), they receive items as donations and give them away with a zero price.

    In both scenarios (either inventory or non-inventory items), a sales invoice is posted with zero price, which implies that the part of distribution related to (Sales, AR) doesn't exist at all. For an inventory item, a journal entry  of (IV, COGS) is generated while no journal is generated for a non-inventory item

    Back to your case specifically, could you take one of these integrated transactions as a sample, and check whether any distribution exist for them ? To do so, open the sales transaction entry window and fill in the document number then click on "Distribution" ? Is there any distribution lines ? try to click the default button and see what happens.

    Finally, you may check the "edit list" report on the transaction or batch level of the sales transaction entry and see what errors it prints out.

    Your feedback is highly appreciated,

  • A.P. Profile Picture
    A.P. 135 on at

    Hi Mahmoud,

    Thanks for your help with this.

    Removing the zero-amount distributions being added by the automated process creating these invoices did allow them to post.

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at

    I am glad you got settled eventually,

    Please never hesitate to share any further inquiries,

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