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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Leave and Access Reque...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Leave and Access Request - Deny notification not being sent

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Posted on by WolrabS 22

Hi,

I have a L&A workflow which is not sending any Deny emails on completion by the manager. It is sending an approved email if the request is approved.

This is the approved notification:

   pastedimage1593445226684v2.pngpastedimage1593445239536v3.pngpastedimage1593445262532v4.png

This is the Deny notification:

pastedimage1593445283704v5.pngpastedimage1593445485102v6.pngpastedimage1593445497874v7.png

Regards

Sean

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,314 Super User 2026 Season 1 on at

    Hi Sean,

    Can you first review the email sending status form if they are pending? I don't think you will find something here, but just to be sure.

    I do think it might be a bug. In that case you can create a ticket for Microsoft Support.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Sean,

    Did you managed to get this working?

    As mentioned by André, have you checked the e-mail sending status?

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