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Microsoft Dynamics CRM (Archived)

Security Role/ Views/Queues

Posted on by Microsoft Employee

All,

I am having an issue with viewing certain views from a queue. 

I select Service -> Queues-> the view defaults to 'All Cases in Selected Views' -> Select all Queues. 

from this combination i can see all cases in selected views, however, when i switch to the 'All Items' view I receive the message 'you do not have permission to access the records'.

I have the Queue entity set up with the following rights for the security roles. 

What should the security be set as?Queue-Rights.png

*This post is locked for comments

  • AX 2012 version Profile Picture
    AX 2012 version 10 on at
    RE: Security Role/ Views/Queues

    Hi mjslaviero ,

    I have the same issue like you.

    I tried give permission to contract & Contract Template Entity to full access.

    right now i have no issue related to security rights permission again.

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