You’re offline. This is a read only version of the page.
58
Anyone seen a jQueryAjax undefined reference error in the browser? It's stopping a number of records from loading up on their entity form. (The screen remains on the "Loading Business Logic" spinner.)
This is an on-premise 2016 (not sure which update version) that was upgraded from a 2015 org.
It's currently happening with some Case entity records and with some records for a custom entity.
So far we/the client has tried removing scripts, disabling workflows, disabling business rules, disabling business process flows, creating a new form, and enabling legacy rendering (which apparently allows the form-load to get a little further but still hits the error).
Will raise with Microsoft but if anyone's hit and fixed or determined the cause of this, please let me know! Stack trace info (anonymised) below...
Thanks,
Mike.
ReferenceError: 'jQueryAjax' is undefined at Microsoft.Crm.Client.Core.Imported.DeferredPromiseHelper.when (crm-dev.some-companys-domain.com/.../global.ashx) at ProcessControl.Reflow.DefaultPathManager.prototype.initializeComplete (crm-dev.some-companys-domain.com/.../JsProvider.ashx;ver=-411857949:13599:13) at ProcessControl.ViewModels.ProcessControlViewModel.prototype.$6m_0 (crm-dev.some-companys-domain.com/.../JsProvider.ashx;ver=-411857949:16138:9) at ProcessControl.Services.ProcessControlInitializer.prototype.render (crm-dev.some-companys-domain.com/.../JsProvider.ashx;ver=-411857949:15563:13) at Mscrm.RefreshPageHandler.prototype.$45_3 (crm-dev.some-companys-domain.com/.../JsProvider.ashx;ver=-411857949:2:126854) at Mscrm.RefreshPageHandler.prototype.staticScriptsLoadedCallback (crm-dev.some-companys-domain.com/.../JsProvider.ashx;ver=-411857949:2:114502) at Anonymous function (crm-dev.some-companys-domain.com/.../JsProvider.ashx;ver=-411857949:2:114329) at notifyOnAllScriptsLoaded (crm-dev.some-companys-domain.com/.../PageLoader.js) at Anonymous function (crm-dev.some-companys-domain.com/.../PageLoader.js)"
*This post is locked for comments
We are also seeing this issue when opening some contact records in CRM 2016 OnPrem (version 8.1.1.1005).
Hello,
We're getting the same error. I can't imagine the problem being with jQuery itself. Can anyone suggest any fixes?
Hi,
Thank you for a quick answer :)
In pages that have this problem only one jQuery is attached, the 2.1.1. version, we didn't add it as a part of our customizations, it's a part of CRM.
The problem is with method: Microsoft.Crm.Client.Core.Imported.DeferredPromiseHelper.when that references 'jQueryAjax' that is undefined and is nowhere to be found in any code or on internet.
The reason good pages work is that this problematic method is never called.
Hi,
It looks like js conflict. If you have done any kind of customization, you can fix conflict using this link:
ranjeet-dynamicscrm.blogspot.in/.../jquery-questions-and-answers-for.html
If error is coming with any customization you can contact Microsoft for support.
Thanks,
Sandeep
Hi,
Have you ever solved your problem, we have the some problem. In our case it happens on Lead entity.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,253
Super User 2024 Season 2
#2
Martin Dráb
230,188
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (