60
Recently a member of staff has bulk reassigned their cases to our general group instead of their individual user. This seems to have automatically changed all the closed tasks on these cases to their name and the date and time they were changed which makes things difficult to timeline.
Is there any way to undo this or cancel it or change the way the tasks are being presented in the cases?
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,235
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
