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Microsoft Dynamics GP (Archived)

How to Return a Receipt from a Drop Ship PO

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Our warehouse staff accidently created a receipt for a drop ship PO and we are unable to process a return as the system won’t allow returns against drop ships.

 

How do we fix this?

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  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,321 Super User 2025 Season 1 on at
    RE: How to Return a Receipt from a Drop Ship PO

    No can do.  Can you let the receipt hold until it needs to be billed to the customer?  Why would warehouse staff have access to the Purchase Invoice window?  I would fix that right away if you haven't :)

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