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Customer experience | Sales, Customer Insights,...
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Can you increase the length of a custom multiline text field in a custom entity beyond 1048576 to use with the AI Builder Business Card Scanner component to save the cleaned (base64) image?

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Posted on by 33

Hello

Please be so kind as to read my full post before responding.
Apologies if I didn't post this in the right forum, but I first got to know the business card scanner component through a Dynamics Sales release.

I am trying to include the new-ish AI Builder Business Card Scanner Control,
the one that comes out of the box with recent releases of Sales Enterprise in Contact Quick Create forms, see
https://docs.microsoft.com/en-us/dynamics365/sales/scan-business-cards,
into a custom entity.

This works more than less with custom fields used to capture all the output from the Business Card Scanner Component both online/mobile and in either QuickCreate or Main forms:
pastedimage1637942206457v1.pngpastedimage1637943540320v17.png

But, with higher resolution business cards (instead of small sample cards) or actual photos from a mobile device camera (screenshot from an old Aquarius X Android device), I run into many instances where I'm not able to save the cleaned Business Card Image
pastedimage1637943405046v14.pngpastedimage1637942743919v10.png
because my custom multiline text field to store the (inefficient) base64 representation of the cleaned business card is simply too short, and can't be made significantly longer.
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-field-portal
pastedimage1637942977391v11.png

In this sense, the out of the box businesscard field in the contact entity is a huge cheat because it obviously completely ignores the normal maximum length of multiline text fields.
pastedimage1637943025339v12.png


Is it somehow possible to replicate the oob contact businesscard field with a significantly increased maximum length in a custom entity with a custom field, or is that simply not a feature right now?

Thank you for your consideration.

I have the same question (0)
  • Verified answer
    Timothy Bohte Profile Picture
    44 on at

    You can't increase the length beyond the limit, but you could use the file type field instead.

  • RYK Profile Picture
    5 on at

    As per my understanding and Microsoft blog,

    We can't increase the length beyond the limit.

    Sorry for that.

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