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Customer experience | Sales, Customer Insights,...
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Can you increase the length of a custom multiline text field in a custom entity beyond 1048576 to use with the AI Builder Business Card Scanner component to save the cleaned (base64) image?

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Posted on by 31

Hello

Please be so kind as to read my full post before responding.
Apologies if I didn't post this in the right forum, but I first got to know the business card scanner component through a Dynamics Sales release.

I am trying to include the new-ish AI Builder Business Card Scanner Control,
the one that comes out of the box with recent releases of Sales Enterprise in Contact Quick Create forms, see
https://docs.microsoft.com/en-us/dynamics365/sales/scan-business-cards,
into a custom entity.

This works more than less with custom fields used to capture all the output from the Business Card Scanner Component both online/mobile and in either QuickCreate or Main forms:
pastedimage1637942206457v1.pngpastedimage1637943540320v17.png

But, with higher resolution business cards (instead of small sample cards) or actual photos from a mobile device camera (screenshot from an old Aquarius X Android device), I run into many instances where I'm not able to save the cleaned Business Card Image
pastedimage1637943405046v14.pngpastedimage1637942743919v10.png
because my custom multiline text field to store the (inefficient) base64 representation of the cleaned business card is simply too short, and can't be made significantly longer.
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-field-portal
pastedimage1637942977391v11.png

In this sense, the out of the box businesscard field in the contact entity is a huge cheat because it obviously completely ignores the normal maximum length of multiline text fields.
pastedimage1637943025339v12.png


Is it somehow possible to replicate the oob contact businesscard field with a significantly increased maximum length in a custom entity with a custom field, or is that simply not a feature right now?

Thank you for your consideration.

  • RYK Profile Picture
    5 on at
    RE: Can you increase the length of a custom multiline text field in a custom entity beyond 1048576 to use with the AI Builder Business Card Scanner component to save the cleaned (base64) image?

    As per my understanding and Microsoft blog,

    We can't increase the length beyond the limit.

    Sorry for that.

  • Verified answer
    Timothy Bohte Profile Picture
    44 on at
    RE: Can you increase the length of a custom multiline text field in a custom entity beyond 1048576 to use with the AI Builder Business Card Scanner component to save the cleaned (base64) image?

    You can't increase the length beyond the limit, but you could use the file type field instead.

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