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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Maturity distribution ...
Microsoft Dynamics AX (Archived)

Maturity distribution - Customer statement of account

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Posted on by Omar Fleifel 4

As I am printing the external customer statement of account, the error on the right is showing up. It seems that whenever I enable the maturity distribution I get this error, and whenever I disable it I do not get any errors. 

Image of customer statement of account settings:

pastedimage1563894112136v1.png

Image of aging period definition:

pastedimage1563894749724v2.png

Is there a reason for this error?

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  • Suggested answer
    Satish Panwar Profile Picture
    Satish Panwar 14,671 Moderator on at

    Hi Omar,

    If there are no customizations in this area, suggest that you check LCS for any hotfix that may be available for fixing this problem.

    Thanks,

    Satish Panwar

  • Omar Fleifel Profile Picture
    Omar Fleifel 4 on at

    I searched the Hotfixes and couldn't find anything relevant to maturity distribution, and couldn't find anything related to this. Any other suggestions?

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Omar,

    You can try resetting your usage data.

    If this does not help contact a developer who should help you with getting this issue fixed.  

    Best regards,

    Ludwig

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