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We have an RMS Store Operations client who uses customer based sales tax. They have two physical locations - one in NC and one in FL. They ship product and also have customers come into the store in FL to buy product. They have RMS set up compute sales tax based on ship-to state. They have two sales tax rates set up for NC (8%) and FL (6%). If the ship-to state matches one of those it computes sales tax accordingly. If it is a different ship-to state code, no sales tax is computed which is correct as they do charge sales tax for any other states. However, they have found out that they need to charge varying rates within both FL and NC depending on where they are shipping to within those two states. We wanted to set them up with four different rates for FL with the FL rate continuing to be 6% which is the rate where the store is located. The other rates would be 6.5%, 7.0% and 7.5% - that would cover all instances for the state. Then, depending on what the sales tax rate was in the county they are shipping, they could select the appropriate sales tax code. However, once it matches on the state code and computes the 6%, there does not seem to be a way to allow them to choose one of the other three. Am I missing something or is there a way to do it?
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The way I see it you have one of two options. You can either change the Customer Based tax to key in on Zip Code, in which case you'd need to enter in a Customer Tax that matches each of the possible Zip Codes in those states. Not fun. The other thing you can do is use one of the Customer.Custom fields. So you can set say Customer.CustomText5 to Tax Region, then it will match whatever you put in to the CustomerTax.Code. You just have to make sure your customer records get updated by your cashiers properly.
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