web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Activities not showing...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Activities not showing in timeline on Opportunity

(0) ShareShare
ReportReport
Posted on by TedW 479

Hi,


Just a question on a Contacts Activities not showing in the corresponding Opportunity timeline.

I can see a number of activities in the Contacts timeline today but I can't see any of the same activities in the corresponding Opportunity timeline. Anyone know what might cause that? It doesent appear to be happening for all of our users either, just a couple. We switched to the Unified interface exclusively today but we had been using legacy and unified for the last few weeks to get people used to the new system and there were no problems until today. Is there anything I might be overlooking?

Thanks as always

Ted

I have the same question (0)
  • Tomasz Szypula Profile Picture
    Tomasz Szypula Microsoft Employee on at

    Hi Ted,

    Based on your feedback that this issue is occurring only for certain users I would take a look at the permissions of those users and check if they are able to open (read) the activities that you believe they should be seeing in the timeline. It could very well be that in those specific examples the contact is owned for example by a User from a different business unit and the user has only local read permissions and hence can't see the record.

    Please do let me know if you are able to verify whether this is a permission/privilege issue and what is the outcome, curious to know :)

  • Suggested answer
    Ricardo Gimenez Profile Picture
    Ricardo Gimenez Microsoft Employee on at

    Hey Ted,

    I would suggest to you check the following points:

    • Privileges for affected users. Simple test would be identify an activity inside this opportunity and see if the user can read/open this record. Also, elevate the user could help during troubleshooting
    • Filters that could be applied for the timeline
    • Check if the affected users are accessing the same form where timeline is available

    Thanks,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
Pallavi Phade Profile Picture

Pallavi Phade 102 Super User 2026 Season 1

#2
Abhilash Warrier Profile Picture

Abhilash Warrier 55 Super User 2026 Season 1

#3
ManoVerse Profile Picture

ManoVerse 53 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Welcome to the Microsoft Dynamics 365 forum!
Identifying an Org as CDS or Dynamics
Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans