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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Workflow Issue: Stoppe...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Workflow Issue: Stopped (error): X++ Exception: Work item could not be created.

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Posted on by Community Member

Hello,

I have found this error after launched the Worflow. The complete error message is the following:  

((Stopped (error): X++ Exception: Work item could not be created. Insufficient security permissions for user ABC. Please review the user's security permissions to ensure they are sufficient for this workflow document and then resume the workflow.
at SysWorkflowWorkItem-))

Ther user ABC has the associated role as System Administrator.

Does anybody know how to solve this problem?

I have the same question (0)
  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,809 Most Valuable Professional on at

    Hello,

    Which type of assignment you are using?

    If managerial or configurable hierarchy you are using, then you need to check the reports to person of ABC has the roles assigned.

  • Community Member Profile Picture
    Community Member on at

    Hello, firsdt of all thank you very much for yoour reply.

    The assignment type is "user":

    pastedimage1621497851497v1.png

    The role assigned to the user ABC is System Administrator.

  • Sumit Loya Profile Picture
    Sumit Loya 2,230 on at

    For which workflow are you getting this error?

  • Community Member Profile Picture
    Community Member on at

    The type of Workflow is "PurchAgreementType" Workflow. It is a standard type of Workflow.

  • Suggested answer
    Sumit Loya Profile Picture
    Sumit Loya 2,230 on at

    The error can come in following situation:

    1. If user doesn't have approval rights (Approval related security is not assigned)

    2. If user doesn't have access to Menu item associated with workflow in this case (PurchAgreementDetails)

    3. If no employee is mapped to the user

    Can you double check if the Role "System administrator" is assigned also check any other roles that are assigned.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,732 on at

    Hi TechedgeGroup,

    In addition to Sumit and Ramit, also please check if the user ID of this user who is set as approver in the workflow, is set to "Enabled" in System administration > Users form.

    pastedimage1621642231410v1.png

    Regards,
    Sourav

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