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ReportHello,
When importing a credit memo that includes a terms of payment using eConnect, eConnect throws an error stating that terms cannot be included with credit memos. However, if the terms of payment includes a payment discount that was originally taken for the original invoice, then the credit memo will not match the original invoice since the payment discount cannot be handled (ie. the "On-Account" amount for the invoice is less than the "On-Account" amount for the credit memo by the terms discount amount). The credit memo must match the original invoice.
How is this handled using eConnect?
I tried to add a debit amount for the discount amount and this did allow the debits and credits to match in the distributions. However, when I then tried to save the distributions in GP, it displayed an error that the payables amounts do not equal. That is because the "Terms discount taken" is not available (field is disabled) and could not be set in eConnect (ie. disallowed).
Note that it appears this question has been asked years ago but never answered.
Thank you,
Randy
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