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Ghost Invoice Stuck in system

Posted on by 5

In the middle of drafting an invoice, the system froze and kicked us out.  Going back in, there is now an invoice that shows up on the Invoice In Process Report and Invoice Inquiry against this project.  However, there is no draft number, it's not under the project anywhere, and when you pull up the invoice details, it pulls up TONS of details from other projects going back to 2008.

How do we clear this out?

MSD-error-_2D00_-in-process-report.PNG

MSD-error-_2D00_-invoice-detail.PNG

  • Suggested answer
    CFROTON Profile Picture
    CFROTON 4,710 on at
    RE: Ghost Invoice Stuck in system

    Dear Tammara

    Open invoice and adjustment maintenance and use the billing project, then put in an end date and click display. If no draft was assigned to the project then the lines should load and you can create another draft.

    Best Regards,

    Jana MacDonald

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