Purchase order printout

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Posted on by imran ul haq

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Hi friends,

i have a PO, which is confirmed and full material is received now i want to increase the qty of one item on the same PO. So i change request (as using the workflow) and update the qty from delivery reminder but when the PO get approved and i confirmed the PO and tried to take the printout and journal lines of the new confirmed PO (Journal) it is showing me the last quantities not the new updated one, please guide how i can get the update qty.

Thanks in advance.

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Ludwig Reinhard Microsoft Employee on at

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Hi Imran Ul Haq,

Do your refer to the purchase order confirmations document?

Best regards,

Ludwig

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imran ul haq 4,035 on at

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Hi Ludwig,

Yes i am referring the new journal created after confirmation:

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Ludwig Reinhard Microsoft Employee on at

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Hi Imran,

I double checked the system behavior in a R3 CU12 system and cannot replicate your issue.

Do you face this problem only in your PROD Environment or can you replicate it in a DEMO/TEST environment?

To me it seems like a but that can be fixed by a hotfix or system upgrade to the next CU.

Best regards,

Ludwig

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imran ul haq 4,035 on at

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Hi Ludwig,

Thanks for your reply.

Actually recently i got this case of editing the PO, so i tried only on my test environment which is the replica of the production server and found this situation. Can you please refer me the hot fix or KB number if you know.

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Ludwig Reinhard Microsoft Employee on at

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Hi Imran Ul Haq,

I already had a quick look at LCS but can't tell you which hotfix will resolve the issue.

There have been a lot of hotfixed released to resolve issues related to purchase order confirmations.

Probably try to check which one might fit to your system environment.

fix.lcs.dynamics.com/.../Results;v=16_15_7_5_4_3_1&i=2_1_3_4&ct=1_3_5_4_2_6&ft=1_2_3&cu=&pi=&pm=&pc=&rd=&d=&envId=&permission=&x=0&y=0

If you can't find a hotfix that seems to fit, get a developer involved to debug and fix the issue directly. I do not think that it can be something big to correct.

Best regards,

Ludwig

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Community Member on at

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Hi Imran,

I do believe you need update PO line qty, not just PO line delivery reminder if you want to see updated quantity on PO line.

Regards,

V

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imran ul haq 4,035 on at

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Hi Viesturs,

I believe once we confirm the PO and receive the material we can not update the PO line qty. Also i tried doing but system doesn't allow me to update.

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Ludwig Reinhard Microsoft Employee on at

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Hi Imran Ul Haq,

Do you have change management activated or any other system modification that prevents you making those changes?

Do you experience the same in your demo/test environment or is this only an effect that you can identify in your live environment.

Best regards,

Ludwig

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imran ul haq 4,035 on at

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Hi Ludwig,

Yes we have activated the change management. And it is the same in the test and production server.

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Ludwig Reinhard Microsoft Employee on at

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Hi Imran Ul Haq,

I would expect that you can change the quanity if you (temporarily) deactivate change management. Can you confirm this?

Best regards,

Ludwig

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