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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Sales Order invoice er...
Microsoft Dynamics AX (Archived)

Sales Order invoice error: Cannot create a record in General journal entry (GeneralJournalEntry). Date: . The record already exists.

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Posted on by Community Member

upon invoicing a sales order, this shows up:

Cannot create a record in General journal entry (GeneralJournalEntry). Date: . The record already exists.

sales-invoice-error.JPG

this never happened before, so im confused, because I've never posted an invoice for this particular sales order before.

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  • Suggested answer
    Mahmoud Hakim Profile Picture
    Mahmoud Hakim 17,887 on at

    The RecId sequence for tables is stored in SystemSequences table and can get out of sync due to one/more of the following reasons:

    1.       Data is inserted in the SQL database directly

    2.       There has been tableId conflicts during model store move

    To fix this error, we need to reset the NextVal field in SystemSequences table. NextVal field should be set to a value greater than the max RecId of the table.

    Steps to resolve the error ‘record already exists’:

    1.       Get the tableId for the table.

    You can find the tableId from AOT, under Properties for the GeneralJournalEntry table.

    2.       Open SQL Server Management Studio and get the max value for RecId for the table, from SystemSequences table.

    1
    SELECT MAX(RecId) FROM <GeneralJournalEntry>

    3.       Update the NextVal field to a value greater than the max RecId of the table.

    1
    2
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    UPDATE SystemSequences
     
    SET NextVal = <Max RecId> + 1
     
    WHERE TableId = <GeneralJournalEntry>

    4.       Restart the AOS.

  • Community Member Profile Picture
    Community Member on at

    is there anyway that i dont have to access the AOT?

    i am not familiar with programming codes.

    also i dont recall inserting anything directly to SQL

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