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Annotations shift in the team sessions in a Remote Assist call. Video recording also records the misplacement of the annotations.

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Posted on by Nextreality

Hi,

We are testing HL2 with remote assist in *** cancer surgeries. The main purpose is to have an experienced surgeon helping a not so experienced one, remotely. The surgery must be video recorded.

There are two issues with the annotations. In the remote screen (teams session) after the "edit scene" process, the annotations get´s out of the place, in the HL2 session the surgeon sees them in the correct place. In the recorded session the annotations also get´s out of the place, like in teams session.

The precision of the annotations on the teams session and in the recording are critical for the success of the test.

Any ideas how can we solve these?

Thanks,

Mário

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Nextreality 7 on at

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RE: Annotations shift in the team sessions in a Remote Assist call. Video recording also records the misplacement of the annotations.

Hi Nya,

Thanks for your answer, but that options was on. And the problem still occur.
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Nya 29,058 on at

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RE: Annotations shift in the team sessions in a Remote Assist call. Video recording also records the misplacement of the annotations.

Hi Mário,

Please refer to the following doc to enable the PV camera render setting to improve the alignment accuracy of annotations.

Improvement in position accuracy for spatial annotations seen by remote collaborators on Teams - Dynamics 365 Release Plan | Microsoft Docs

For further help, you can also create a ticket to MS.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya