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Microsoft Dynamics CRM (Archived)

Quote Revision Bug in CRM 2016

Posted on by 1,210

Hi All,

I'm facing a issue with CRM 2016 Quote Entity. All was working fine until recently. All a sudden system is not allowing me to Revise Quotes, I can do all the other things like Create, Delete Quote. Once the Quote status changes to Active from Draft, then I'm not able to revise it again, the error I get is..

"The entity cannot be updated because it is read-only"

Log File:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The entity cannot be updated because it is read-only.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220946</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>The entity cannot be updated because it is read-only.</Message>
<Timestamp>2016-11-23T12:24:32.8588768Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

Need a solution to this urgently!

*This post is locked for comments

  • Karuna Karan Profile Picture
    Karuna Karan 1,210 on at
    RE: Quote Revision Bug in CRM 2016

    There are no scripts, pluggins even the workflows that run over this entity has been disabled. Changing the state back to Draft using WF is not a ideal solution. As we do product demo to our customers, implement and use this internally.

    This is the 4th bug I found with this 2016 update. All of them are affecting the years old features.

  • Suggested answer
    Gary Letter Profile Picture
    Gary Letter 1,267 on at
    RE: Quote Revision Bug in CRM 2016

    If there are any scripts or plug-ins running on the Quote form, try disabling them and see if you still get the error. They might be trying to run an update action on the form after the form has been disabled.

    Check this thread for other possible solutions:

    https://community.dynamics.com/crm/f/117/t/118401

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