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Error posting a service credit memo

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Posted on by MS-30040609-0

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Hi all,

I'm trying to post a service credit memo in version 26.1 and I get error message:

We never work with Pmt.Discount at all.... and this have never been a problem before (I did a service credit memo a month ago).

Does anyone know what it means and what I can do?

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Dynamics 365 Business Central

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Andrés Arias 4,190 Super User 2025 Season 2 on at

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Hello,

The error seems to be related to discounts. The following information may help you.

https://learn.microsoft.com/en-us/dynamics365/business-central/finance-payment-terms

https://learn.microsoft.com/en-us/dynamics365/business-central/finance-payment-tolerance-and-payment-discount-tolerance
I hope I can help.

Regards,

Andres

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Sohail Ahmed 11,150 Super User 2025 Season 2 on at

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The "Pmt. Discount Date must be equal to ''" error on your Service Credit Memo means Business Central is unexpectedly populating or validating the payment discount date on journal lines. This is new and likely due to a v26.1 update or setup issue.

To fix: Inspect the Service Credit Memo, Customer/Service Setup for unexpected discount fields. If possible, debug the posting process. Check Microsoft Learn and community forums for known issues in v26.1.

https://www.google.com/search?q=https://learn.microsoft.com/en-us/dynamics365/business-central/ui-troubleshoot-posting

✅ Mark this answer as verified if it helps you.

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KasparsSemjonovs 4,774 Super User 2025 Season 2 on at

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Check your Payment terms - could be somone has added a Discount date calculation to one of the payment terms - delete it, and then You need to delete it also from the Service Credit Memo header.

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Mansi Soni 8,909 Super User 2025 Season 2 on at

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Hello,

To fix it, head to the Payment Terms setup (either on the Customer card or the memo header) and remove any discount date calculation, then clear it off the memo itself. This usually clears the error and lets the memo post successfully.

Hope this answer will help you!

Regards,
Mansi Soni

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Gerardo Rentería Ga... 25,236 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.Dynamics 365 Business Central – Take Payment Discount on a Payables Invoice that was posted without payment discount

Best Regards
Gerardo

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