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I need to change the default timeout for RMS 2.0 users.

Posted on by 185

I need to change the default timeout for RMS 2.0 users.  I can't seem to find the location for this.   Any ideas?  My client does not want the timeout to activate at all regardless of the security risk.

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  • Suggested answer
    Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    Re: I need to change the default timeout for RMS 2.0 users.

    MountainPOS,

    Check with Retail Realm as they have an adjustable timeout add-on.  www.retailrealm.co.uk

    I think that the guys @ RITE have something too.  www.rite.us

  • Craig Wood Profile Picture
    Craig Wood 785 on at
    Re: I need to change the default timeout for RMS 2.0 users.

    Well this is good news. I was wondering how in the world I would have missed a feature like that for so long.

    Craig

  • Verified answer
    mountainpos Profile Picture
    mountainpos 185 on at
    Re: I need to change the default timeout for RMS 2.0 users.

    I am now of the belief that fishhead is correct in that there is not an autologoff function in RMS.  I had the systms logged in for over 8 hours with no auto-logoff.  I believe the customer may have been confusing this with either the monitor going to sleep or the o/s logon screen with the issue.  I disabled those functions as well for now and will monitor.  

  • mountainpos Profile Picture
    mountainpos 185 on at
    Re: I need to change the default timeout for RMS 2.0 users.

    Checking on the Timeout mentioned in the Password Policy, this timeout setting is for unlocking a locked out system if the wrong password was put in too many times.  Good attempt though!

  • Craig Wood Profile Picture
    Craig Wood 785 on at
    Re: I need to change the default timeout for RMS 2.0 users.

    Ah, thanks Tim. That explains it. I have never looked at the new section on password policy settings since we are such a small business.

  • TimB Profile Picture
    TimB 1,175 on at
    Re: I need to change the default timeout for RMS 2.0 users.

    In SO Administrator you need to connect to the DB and the goto Database --> password policy settings. I have tried to set it up for our business put the timeout never kicks in, will need to do some troubleshooting someday.

  • Craig Wood Profile Picture
    Craig Wood 785 on at
    Re: I need to change the default timeout for RMS 2.0 users.

    Wow....I've been using RMS for over 10 years, and I've never even heard of that feature before. I log into RMS in the morning around 9am, and stay logged in all day long, sometimes 12 hours or more, and have never been automatically logged off after any period of inactivity, no matter how long.

    Craig

  • mountainpos Profile Picture
    mountainpos 185 on at
    Re: I need to change the default timeout for RMS 2.0 users.

    This timeout that you reference is for SQL query timeouts for logging in.  I am looking for the timeout to extend the amount of time or even disable the auto logoff feature of RMS.  This particular client does not want to keep logging in after inactivity periods.

  • Craig Wood Profile Picture
    Craig Wood 785 on at
    Re: I need to change the default timeout for RMS 2.0 users.

    Open Store Operations Administrator| click on File|Configuration . It's on the first tab.

    Craig

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