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Finance | Project Operations, Human Resources, ...
Answered

How to reverse the disposal-scrap journal

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Posted on by 6

Hi,

Good day!

Would like to seek for your kind assistance on below issue:

Can't reverse the disposal transaction, an error notification shows as below: The transaction for voucher# cannot be reversed.

pastedimage1672913204546v1.pngpastedimage1672913230536v2.png

Thank you in advance.

I have the same question (0)
  • Verified answer
    BillurSamdancioglu Profile Picture
    20,521 Most Valuable Professional on at

    Hi,

    Can you please try from customer transactions.

  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,625 Moderator on at

    You may have some corrupt data there as a result of all the previous transactions and transaction reversals.  Hard to tell with the little info we have to go on.  I would ask a technical resource to analyze a trace on the reversal attempt.

  • Sharlene Profile Picture
    6 on at

    hi BillurSamdancioglu ,

    Good morning! how to reverse from customer transaction?

  • Sharlene Profile Picture
    6 on at

    Got it Billur Samdancioglu . Thank you.

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,625 Moderator on at

    I'm curious.  How would reversing a scrap disposal from customer transactions work?  I thought customer trans was only affected by a sale disposal.  Thanks!

  • Sharlene Profile Picture
    6 on at

    Hi Frank, the transaction being reversed is a disposal transaction.

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,625 Moderator on at

    Yes, but you indicated it was a scrap disposal, not a sale disposal.  Accounts receivable only comes into play in a sale disposal scenario, to my knowledge.  I'm curious how/why a scrap disposal would create any transaction in A/R?

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