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Customer experience | Sales, Customer Insights,...
Suggested Answer

"Link to" drop down list is empty when adding a link

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Posted on by 34

Hi guys,

While adding a new link in an email template I found out that [Link to] field doesn't have any options anymore. In the past there were:

- URL

- Event

- Join in Teams

- Marketing Page

- Survey

- Add to Calendar.

pastedimage1669989965152v4.png

I can reproduce this issue in all our environments, for new templates and existing ones.

Has anyone had the same? How did you solve it?

Have a great day!

I have the same question (0)
  • Suggested answer
    Aga M Profile Picture
    Microsoft Employee on at

    Hi AnxiousCat,

    This isn’t an expected behavior. Please file a support ticket to ensure we can assist in a timely manner.

    Best regards,

    PM, D365 Marketing

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