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Customer experience | Sales, Customer Insights,...
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Customer Journey Owner lookup is restricted to User is it still ok to user Assign to set a Team?

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Posted on by 2,761

Just noticed that the Owner Lookup field on Customer Journey is restricted to User in the lookup.  Is this for a specific reason, or is it ok to use Assign to set it to a Team (anyone know of any problems if it was team)?

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  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi LA,

    Thats because of Team entity is not enabled in marketing application by default, we can enable it in app designer then it will be available in the lookup.

    pastedimage1602729898315v1.png

    pastedimage1602729934758v2.png

    Therefore, we can still assign a customer journey to a team who has sufficient privileges to Customer Journey by clicking the Assign button.

    Regards,

    Clofly

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