Microsoft Dynamics CRM (Archived)

Script Error - Lead Entity

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Posted on by MS Helper

110

Hi All,

I'm running into an issue with a script error that keeps popping up when the FormOnLoad and OnSave.

We do have JS for RemoveOptionSet in the form, but it has been there for awhile and the issues recently started happening.

I copied the lead entity to test removing the JS from the entity, and it was still happening with it completely removed. I even removed associated fields for it.

I'm not sure what the main cause is. Can anyone point me in the right direction?

1016.FormProperties.jpg

Code:

function RemoveOptions()
{
RemoveOptionIndexFromPicklist("leadsourcecode", 1);
RemoveOptionIndexFromPicklist("leadsourcecode", 2);
RemoveOptionIndexFromPicklist("leadsourcecode", 3);
RemoveOptionIndexFromPicklist("leadsourcecode", 4);
RemoveOptionIndexFromPicklist("leadsourcecode", 7);
RemoveOptionIndexFromPicklist("leadsourcecode", 8);
RemoveOptionIndexFromPicklist("leadsourcecode", 9);
RemoveOptionIndexFromPicklist("leadsourcecode", 10);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000001);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000002);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000003);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000004);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000005);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000006);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000007);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000008);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000009);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000010);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000011);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000012);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000014);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000018);
RemoveOptionIndexFromPicklist("leadsourcecode", 100000019);
RemoveOptionIndexFromPicklist("new_leadlevel", 100000004);
RemoveOptionIndexFromPicklist("new_leadlevel", 100000005);
RemoveOptionIndexFromPicklist("new_leadlevel", 100000007);
RemoveOptionIndexFromPicklist("new_leadlevel", 100000008);
RemoveOptionIndexFromPicklist("new_leadlevel", 100000009);
}

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Answers (3)

MS Helper 110 on at

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RE: Script Error - Lead Entity

Hi Jdalske, I would probably start a new thread. This one is pretty old at this point.

If it is a very similar issue to what I stated above, you will want to export the entire lead form entity, and just that. Then, you will want to open it up in the Code Writer app and comment out the areas where the script is showing an error. I used Alex's suggestion above to find the error in the debugging window of Chrome by pressing F12 and then accessing the form. This showed exactly the lines that were causing issues. Once in code writer, I commented them out (//) and re-imported them. It solved the issue. I've had no issues since I posted this in 2017.
jdalske 536 on at

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RE: Script Error - Lead Entity

I am having a similar issue on the Account Entity form. Am I supposed to start a new question or post to this thread?
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MS Helper 110 on at

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RE: Script Error - Lead Entity

Hi All, thanks for the suggestions you provided.

I took the advice of Ravi and Alex to fix the issue.

While I was debugging in Chrome, I could see that it kept referencing a Mscrm.Lead Web Resource that wasn't in CRM for both .formOnLoad and .form_OnSave

We ended up exporting just the lead form entity, opening up customizations.xml in code view, and commenting out both of these lines. We imported it back into the system and the script error went away.
Aric Levin 30,188 on at

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RE: Script Error - Lead Entity

Are the formOnLoad and form_OnSave functions within your script file? If so, can you share them?
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Community Member Microsoft Employee on at

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RE: Script Error - Lead Entity

Hi,

maybe it is just a stupid remark, but your "RemoveOptionIndexFromPicklist" definition says that it needs 3 parameters. And every calls in "RemoveOptions()" only have 2 parameters.

Could it be your problem?
MS Helper 110 on at

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RE: Script Error - Lead Entity

Sorry, I don't know what happened to the original image, here are the error messages.

Are you asking for the functions under the event handler in form properties different from up above?

There is nothing specific I can find to OnSave in the lead entity.
MS Helper 110 on at

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RE: Script Error - Lead Entity

These were the only errors that popped up in debugging.

I probably need to trim some fat on the code, it was done in March sometime and hasn't been touched since.
Aric Levin 30,188 on at

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RE: Script Error - Lead Entity

Can you show the onLoad and onSave functions as well?

Can you show an actual screenshot and/or text of the error message?

Thanks.
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ashlega 34,475 on at

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RE: Script Error - Lead Entity

Also, try debugging (in chrome, use F12.. then refresh the screen.. see where the error happens)

BTW, I'm wondering what's that removeOptionSetValue - there is a call to that function, but I don't see the function in the code
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RaviKashyap 55,410 on at

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RE: Script Error - Lead Entity

Hi,

The error message is complaining about something 'formOnload' which seems like a custom javascript method however the script and screenshot you have shared, you do not have anything with that name.

I would suggest to check this on a different browser or incognito mode.

If the issue still happens, then export the solution with only the lead entity and check the customization.xml to see what all events are registered there. This could a corrupted form scenario.

Hope this helps.