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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Unexpected Error
Supply chain | Supply Chain Management, Commerce
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Unexpected Error

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Posted on by Community member 2
I am facing unexpected forum while moving from form to form in D365 Procurement and sourcing Module.
Error:
 An unexpected client error has occurred
Session ID:  91344e4e-835e-4db3-9c51-58cece5b9417
Search timestamp:  2024-03-18T17:46:34.102Z
10.28.1454.34806 : 7.0.7068.154 : 7.0.24004.2

How can I fix it? Thanks
//
  • Suggested answer
    Siv Sagar Profile Picture
    Siv Sagar 3,247 Super User 2024 Season 2 on at
    Unexpected Error
    Hi,
     
    From the feature management docs.microsoft.com/.../feature-management-overview you can disable the feature called Grid Control.
     
     
    Regards
    Siv Sagar
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Unexpected Error
    Can you show us what the version are you currently using. Please upgrade your environment to the newest version to see if it can help.
  • Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Unexpected Error
    Hi,
    This error message does not provide much useful information. You can try clearing your browser cache and logging into F&O again. Sometimes caching issues can cause unexpected errors. Or you could look at F&O's log files, maybe there's more contextual information about the error.
    Best regards,
    Kevin
  • Navneeth Nagrajan Profile Picture
    Navneeth Nagrajan 1,439 Super User 2024 Season 2 on at
    Unexpected Error
    Hi,
     
    Looking at the error message it looks very generic. 
     
    A few questions and suggestions:
    1. Do we have the Procurement and Sourcing model built and is it error free, if there are any customizations? Would recommend you do a full build on Procurement and Sourcing models and resolve issues, if any.
    2. Another point to check is Database synchronization issues, if any?
     
    Also, as Anthony requested which version is the D365 FO environment on?
     
  • Anthony Blake Profile Picture
    Anthony Blake 2,168 Super User 2024 Season 2 on at
    Unexpected Error
    Is it any particular form, have you done any customisation, what version are you on?
     
    As much info as possible will help you find the help you need here.

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