Dynamics CRM Online Mobile App - Barcode Scan Not Work

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Posted on by De.mert

Hello,

Mobile app barcode search finds the code after scanning does not write in the search field. Who is having this problem or is there a way to overcome it?

Dynamics 2019 release wave 2 enabled

server version 9.1.00000101125

app version 4.3.19111.22

client version 1.3.2447-191031-210952

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LeoAlt 16,331 Moderator on at

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RE: Dynamics CRM Online Mobile App - Barcode Scan Not Work

Hi partner,

This problem should appear in the new version.

Please raise a ticket to Microsoft Support Team for more professional help.

Best Regards,

Leo
De.mert 5 on at

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RE: Dynamics CRM Online Mobile App - Barcode Scan Not Work

I also created and tried a trial account on Dynamics 365 CE and I got the same issue.

Here are trial account versions

xiaomi note 5(android)

Dynamics 2019 release wave 2 enabled

server version 9.1.0000010329

app version 4.3.19111.22 (1,2)

client version 1.3.2472-191112-195614

iphone 7(ios)

Dynamics 2019 release wave 2 enabled

server version 9.1.0000010329

app version 13.19113.0.0(1,1)

client version 1.3.2472-191112-195614
PeterB232 10 on at

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RE: Dynamics CRM Online Mobile App - Barcode Scan Not Work

not working for us

Dynamics 2019 release wave 2 enabled

server version 9.1.0000.10325

app version 13.19111.26.0
LeoAlt 16,331 Moderator on at

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RE: Dynamics CRM Online Mobile App - Barcode Scan Not Work

Hi partner,

I tried this feature in my app and it worked well.

Here are my app version information.

Dynamics 2019 release wave 2 enabled

server version 9.1.0000.9835

app version 13.19111.0.0(1,1)

client version 1.3.2399-101022-214406

And my phone is Iphone XR.

You could try to download other version of app in other regions(US, Hongkong) or you could also raise a ticket to Microsoft support Team for more professional help.

Hope it helps.

Best Regards,

Leo
Ryan R 20 on at

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RE: Dynamics CRM Online Mobile App - Barcode Scan Not Work

I am having the exact same issue