Hi,
I have this scenario in real-time Journey:
1. Start Journey
2. Send Email: Email1
3. If/then branch: Check if linkA in Email1 was clicked
//steps 1-3 can be achived without problem
4 After "No" branch from step 3 I would like to add If/then branch: Check if linkB in Email1 was clicked
but unconfortionaly this cannot be achieved because we cannot use trigger "Email Link Clicked" in any other step except the one that is directly after step "Send an email" ....it look like that MS developers did not think that someone would like to check more that just one thing from previous step ...realy failed design in my opinion.
I think that workaround could be to create dynamic segment (for all those users that click linkB in email1) and then trigger custom event as new contact is added to segment. but this mean a lot of work for each journey plus cannot imagine the final number of custom event triggers if we create new each time.
This (to use if/else action more times) is possible to achive in Customer Journey (outbound marketing) but sadly there is no option to use event triggers. Its just stupid from MS that now we have 2 type of "journey" (real time and outbound) but both look like half product and it is almost imposible for end user to design a little advanced marketing campaign scenarios.
Is there is any other option/solution for my problem, did maybe I miss something? Can we expect some feature that will solve this gap in the future?
