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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Dataverse Sync Error
Small and medium business | Business Central, N...
Suggested Answer

Dataverse Sync Error

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Posted on by Neil Phelan 161

Hi Community

I am syncing data with the dataverse and I have a few records (8 from 1000) which are giving the following error or similar. I have tried reset sync, decoupling, recoupling etc and I just can't get rid of the error.

Can anyone advise what might be the cause?


Error message:
An error occurred when communicating with Dataverse.
Detailed description: Entity 'Account' With Id = 0c066159-889d-ee11-be37-000d3aaca96d Does Not Exist

 

Thanks in advance

Neil

I have the same question (0)
  • Suggested answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 14,380 Super User 2025 Season 2 on at
    Hi Neil,
     
    It seems the sync is looking for a specific account in CRM to update those records which does not exist in CRM.
     
    Regards,
    Saurav Dhyani
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 31,340 Super User 2025 Season 2 on at
    Did you delete any dataverse records? It looks like the BC record is coupled to a dataverse record that doesn't exist anymore.
     

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