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Dataverse Sync Error

Posted on by 147

Hi Community

I am syncing data with the dataverse and I have a few records (8 from 1000) which are giving the following error or similar. I have tried reset sync, decoupling, recoupling etc and I just can't get rid of the error.

Can anyone advise what might be the cause?

Error message:
An error occurred when communicating with Dataverse.
Detailed description: Entity 'Account' With Id = 0c066159-889d-ee11-be37-000d3aaca96d Does Not Exist


Thanks in advance


  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 5,381 Super User on at
    Dataverse Sync Error
    Did you delete any dataverse records? It looks like the BC record is coupled to a dataverse record that doesn't exist anymore.
  • Suggested answer
    Saurav.Dhyani Profile Picture
    Saurav.Dhyani 11,264 User Group Leader on at
    Dataverse Sync Error
    Hi Neil,
    It seems the sync is looking for a specific account in CRM to update those records which does not exist in CRM.
    Saurav Dhyani

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