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Hi
I am using GP 10.0. I have a drop ship PO that was invoiced. If I void the invoice, will it open up the drop ship PO so I can be it to an invoice again. An error was made when the drop ship PO was orginally invoiced and I want to void the orginal invoice so I can fix it properly. Can I void the open orginal invoice and re-invoice the drop ship PO again.
Please let me know
Thanks
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Thanks Frank. I appreciate you help
You can still void the invoice and that should reverse the original distributions for you. Because there is no receipt with a drop-ship, you should be fine.
Ok Thanks for your help.
I now need to return all the items on the drop shipped PO. The purchasing manager doesnt want the merchandise. I tried to do a return with credit and I got the following message. " You can't return against a drop ship or a drop ship blanket purchase order".
I can still just void the invoice correct? and this should solve my problem
No, the original invoice is already matched to the PO and can't be unmatched from it. You'll need to make notes in the Payables transaction indicating the nature of the transaction to provide explanation and audit trail.
If I re enter the invoice in Payables Management can I still match it to the PO?
No, it won't re-open to PO. You can void the invoice and re-enter it in Payables Transaction Entry.
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