prepayment invoice is generating empty with no lines

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Posted on by Abdo Khoury

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Dear

i did all the Prepayment on PO setup , and when i do a prepayment on a PO then i go to invoice that prepayment amount, the generated invoice comes without any lines in the body ,

i did all the prepayment setup by the book

in the Account Payable parameters Prepayment posting profile is defined in both fields
the Vendor posting profile, the Prepayment posting profile is done
in the item group , the prepayment account is defined

what am i missing ? please help

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Maxim_msk on at

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Silvano, you meant what you click Generate - Prepayment invoice you don't see any lines?

If so, check what on tab "Purchase" you set "Prepaymen"t parameters - amount and procurement category.

Check if your order has quantity and prices, click Totals to check if it has amount.

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Abdo Khoury 14,855 on at

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true, i put the prepayment parameters in the purchase tab with a category , and the quantity is "ordered quantity" in the generate "prepayment invoice" header

i don't know why the body of the invoice is coming empty

it should bring the amount of the prepayment

as far as i know all the setup is done

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Maxim_msk on at

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Share screen of the order (pls include tab Purchase) with lines and screen of prepayment invoice posting form.

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Abdo Khoury 14,855 on at

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here you go

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Maxim_msk on at

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Silvano, i can't see anything special.

Is it possible what you have Record level security/XDS limitations?

Is it possible what Prepayment invoice already posted on this order?

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Abdo Khoury 14,855 on at

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no limitation as this is a fresh environment and as for the PO i tried multiple ones, so i keep trying new ones, and no luck

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Abdo Khoury 14,855 on at

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this is resolved, it was not related to setup, it was related to wrong account structure

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Kumar_Sat 1,290 on at

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Hi, I am getting the same error. When you say "wrong account structure", do you mean GL account structure? What it has to do with the prepayment invoice, could you please shade some light?

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