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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / The server took too lo...
Microsoft Dynamics AX (Archived)

The server took too long to respond. Please contact your system administrator.

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Posted on by Community Member

I have a Dynamic 365 (AX 7) Update 10, On Premise VM with some customizations in Application Suite module. The AX cloud site was working fine till last day, but today as I visit the site it gives me error,

 

"The server took too long to respond. Please contact your system administrator."


I have completely build all modules and there are no compilation errors. Network seems to be working fine and I can connect LCS (lcs.dynamics.com) site. I have restarted machine and IIS multiple times but still have no success.

Kindly guide me what is the issue here?

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    Now the Default Dashboard is appearing and immediately after its rendering, a modal dialog box appears which says.

    "We've lost your connection. Click Close to continue working."

    Note: I have not made any change to Default Dashboard.

  • Martin Dráb Profile Picture
    Martin Dráb 239,035 Most Valuable Professional on at

    Did you look into event logs?

  • Community Member Profile Picture
    Community Member on at

    Martin, Event Vwr has warning that says,

    "A process serving application pool 'AOSService' suffered a fatal communication error with the Windows Process Activation Service. The process id was '6900'. The data field contains the error number."

  • Martin Dráb Profile Picture
    Martin Dráb 239,035 Most Valuable Professional on at

    Do you see the error number?

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