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Customer experience | Sales, Customer Insights,...
Answered

Events Waiting Lists

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We are holding an event that we want to set up a wait list once reaching maximum capacity. We use a Marketing form embedded in a D365 Marketing page for sign ups. Right now once the event reaches capacity, the form just returns a Sold Out message and doesn't actually add submissions to the wait list. I've even tried customizing the "Limit exceeded notification" field on the Form, but it still shows the default Sold Out message.

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  • d365 Consultant Profile Picture
    154 on at

    I am about to send out an invitation to an event and is experiencing the exact same issue with the Marketing form and the Sold Out message... Did you find a workaround? 

  • Verified answer
    Diana Roy Profile Picture
    Microsoft Employee on at

    Hello, unfortunately at this stage marketing forms are not supporting the concept of waiting list for event. It is in our roadmap, but i am unable to confirm the exact date yet. Alternative would be to leverage the forms for the event (they're different than marketing forms).. 

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