Apply Sales document

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We have an issue where GP gliched out and a payment thinks it was partially applied to something. In GP, I can't seem to find what is applied to that payment, the window is empty but it shows that this has been partially applied. what are the tables in the backend that would tell me what invoices that payment is applied to??

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Community Member on at

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RE: Apply Sales document

Thanks for the reply Heather! so i guess what had happened that at the time the payment was applied something glitches. none of the tables showed that it was applied, but we had a printout that showed the user did applied it. the payment also showed it was partially applied but again nothing was displaying that will tell us what it applied to, not even in the back end tables. I fixed by simply un-applying that payment which caused the full amount to be open then i just had the user re-apply those same invoiced to that payment so it all worked out. luckily all the invoices were in open status so it was easy to re-apply!
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HeatherD 425 on at

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RE: Apply Sales document

Adal,

The fact that the window is blank - usually indicates that the apply table (RM20201 - check the APTODCNM and the APFRDCNM here) was not populated. The issue is probably just your CURTRXAM in the RM20101.