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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Bouncing Database in P...
Microsoft Dynamics RMS (Archived)

Bouncing Database in Purchase Order Screen

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Posted on by Community Member

Whenever you are creating or editing a purchase order in RMS the database list of items pertaining to that supplier continually "reset" and highlight the first item alphabetically.  Is there any way to keep the database where it is as you are searching for items?

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I have the same question (0)
  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at

    This was fixed a log time ago, update to the latest version if on BRAP/BREP.  Current version is 2.0.2022

  • Community Member Profile Picture
    Community Member on at

    Yes, this was fixed a long time ago, but the newest update brought the problem back again.  Please advise.  We have installed hotfix #52 and CU5 and this has brought our database to 2.0.2014.  I am not seeing anything listed as version 2.0.2022.  Please clarify.

  • Suggested answer
    Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at

    See this post for the links to .2022 and earlier;

    community.dynamics.com/.../188918

  • Community Member Profile Picture
    Community Member on at

    Dear Jeff,

    Thank you so much for your continued response to my issue.  I have been trying to use the links on the suggested post and I keep getting the following:

    Our Apologies ...

    An error has occurred while retrieving this document. Please try your search again.
    Email this problem to our support team.

  • Suggested answer
    Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at

    I cannot get there from here.  ☺

    It looks like its only available through PartnerSource or when searching the Knowledgebase from PartnerSource, but lists CustomerSource on the screen.

    If you are on Microsoft Maintenance, call one of the numbers below and have MS send it to your directly

    Retail Management System

    Country Phone Number – Language Hours (All times in local time zone)
    Canada 1-800-668-7975
    United States 1-800-936-4900
    1-888-477-7877 -
    MBS Support Only

    Monday - Friday 08:00-19:00
    Saturday 10:00-14:00
    Austria 01/50 222-23 30 08:00-18:00
    Belgium +32 2 513 32 74 - Flemmish
    +32 2 513 22 68 - French
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    +385 1 3650 762 – Toll    		 08:00 – 04:00
    Czech +420 221 503 222 08:00-20:00
    Denmark +45 44 89 01 11
    +45 4489 0101 - MBS Support Only    		 09:00-17:00
    Estonia +372 6504999 09:00 – 17:00
    Finland +358(0) 9 525 502 20 09:00-17:00
    France 0 825 827 829 08:00-18:00
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    Luxembourg +32 2 513 32 74 - Flemmish
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    United Kingdom 0870 60 10 100 08:00-18:00

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