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Uninstalled Extension Due to Update

Posted on by 222

Hi BC Gurus.

We had a recent update and an extension was uninstalled. The problem is the developer no longer is available to provide us the original APP source data and we do not have it.

Is there any way to get this? 

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,696 Super User 2024 Season 2 on at
    RE: Uninstalled Extension Due to Update

    Hi, you can try the following Restore feature in cloud.

    https://yzhums.com/7783/

    But please note whether you can download the source code is related to the settings in the PTE.

    More details: Richer access control for extension source in cloud environments (‘showMyCode’ -> ‘resourceExposurePolicy’)

    https://yzhums.com/17688/

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: Uninstalled Extension Due to Update

    Then your option is to restore a backup and get your data from there.

    The process here may variate a little depending on the way you run BC  - on prem or online.

  • O3I Profile Picture
    O3I 222 on at
    RE: Uninstalled Extension Due to Update

    Hello,

    It looks like extension has been deleted and removed after update.

    Any way to restore after this?

  • Suggested answer
    tanya07 Profile Picture
    tanya07 1,554 on at
    RE: Uninstalled Extension Due to Update

    Hi,

    Under extension management, if the extension is not yet unpublished, you can still download the source for that app, the below Download Source should be enabled for you if the developer mentioned the resource policy for "allowDownloadingSource" set to TRUE.

    pastedimage1664782537470v1.png

    Thanks,

    TK

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