How to reverse a purchase order after the quantity received has been used?

(0) Share

Report

Posted on by Esteban Navarro

241

Hello everyone,

I created a purchase order and the warehouse put the wrong quantity on Qty. to Receive. The Purchase Order updated as excepeted but now I cant reverse the lines because the invetory received was alredy used.

When I try to Undo Receipt I get this error.

The only suggestion that I have get is to post the Purchase order and then do a corrective credit memo. The problem is that the legistaltion of my country doesent allow to cancel registered purchase invoices.

Thanks.

I have the same question (0)

All responses (4)

Answers (1)

Suggested answer

JAngle 133 on at

Like (0)

Report

What about postings a negative qty. line that is otherwise a mirror image of the original line?

Was this reply helpful? Yes No
Suggested answer

Community Member on at

Like (0)

Report

Esteban,

The message is telling me that you received the Item and have already used it in production/assembly/or shipped so you do not have the quantity to undo the receipt. I would say where are the Items (check Item Ledger Entry to see what happened to them). If they have been used, continue posting the Purchase Order and then make the correction.

If you find the Item, add them back to inventory so you can Undo Receipt.

Thanks,

Steve

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 95,746 Super User 2025 Season 2 on at

Like (0)

Report

Hi, I know this may be more difficult, but can you reverse the shipment first? Such as Sales Order?

Then you can undo the purchase order.

Hope this will help.

Thanks.

ZHU

Was this reply helpful? Yes No
Verified answer

DynamiQs on at

Like (1)

Report

Hi,

You can post this invoice at 100% discount. This negates the posting impact without having to cancel the purchase order with a corrective credit memo.

Was this reply helpful? Yes No