How to reverse a purchase order after the quantity received has been used?

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Posted on by Esteban Navarro

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Hello everyone,

I created a purchase order and the warehouse put the wrong quantity on Qty. to Receive. The Purchase Order updated as excepeted but now I cant reverse the lines because the invetory received was alredy used.

When I try to Undo Receipt I get this error.

The only suggestion that I have get is to post the Purchase order and then do a corrective credit memo. The problem is that the legistaltion of my country doesent allow to cancel registered purchase invoices.

Thanks.

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JAngle 152 on at

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What about postings a negative qty. line that is otherwise a mirror image of the original line?

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Community Member on at

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Esteban,

The message is telling me that you received the Item and have already used it in production/assembly/or shipped so you do not have the quantity to undo the receipt. I would say where are the Items (check Item Ledger Entry to see what happened to them). If they have been used, continue posting the Purchase Order and then make the correction.

If you find the Item, add them back to inventory so you can Undo Receipt.

Thanks,

Steve

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YUN ZHU 99,086 Super User 2026 Season 1 on at

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Hi, I know this may be more difficult, but can you reverse the shipment first? Such as Sales Order?

Then you can undo the purchase order.

Hope this will help.

Thanks.

ZHU

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DynamiQs on at

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Hi,

You can post this invoice at 100% discount. This negates the posting impact without having to cancel the purchase order with a corrective credit memo.

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