Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / How to reverse a purch...
Small and medium business | Business Central, N...
Answered

How to reverse a purchase order after the quantity received has been used?

(0) ShareShare
ReportReport
Posted on by Esteban Navarro 241

Hello everyone, 

I created a purchase order and the warehouse put the wrong quantity on Qty. to Receive. The Purchase Order updated as excepeted but now I cant reverse the lines because the invetory received was alredy used. 

When I try to Undo Receipt I get this error. 

pastedimage1635352131407v1.png

The only suggestion that I have get is to post the Purchase order and then do a corrective credit memo. The problem is that the legistaltion of my country doesent allow to cancel registered purchase invoices. 

Thanks. 

  • Verified answer
    DynamiQs Profile Picture
    DynamiQs on at
    RE: How to reverse a purchase order after the quantity received has been used?

    Hi,

    You can post this invoice at 100% discount. This negates the posting impact without having to cancel the purchase order with a corrective credit memo.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 78,034 Super User 2025 Season 1 on at
    RE: How to reverse a purchase order after the quantity received has been used?

    Hi, I know this may be more difficult, but can you reverse the shipment first? Such as Sales Order?

    Then you can undo the purchase order.

    Hope this will help.

    Thanks.

    ZHU

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: How to reverse a purchase order after the quantity received has been used?

    Esteban,

    The message is telling me that you received the Item and have already used it in production/assembly/or shipped so you do not have the quantity to undo the receipt. I would say where are the Items (check Item Ledger Entry to see what happened to them). If they have been used, continue posting the Purchase Order and then make the correction.

    If you find the Item, add them back to inventory so you can Undo Receipt.

    Thanks,

    Steve

  • Suggested answer
    JAngle Profile Picture
    JAngle 63 on at
    RE: How to reverse a purchase order after the quantity received has been used?

    What about postings a negative qty. line that is otherwise a mirror image of the original line?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,432 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans