Cannot open up Guides on HoloLens

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Posted on by Amrit Sarai

Hi all,

Guides work perfectly fine on the PC, but when I move onto the HoloLens I'm getting this message: "Guides isn't set up correctly, or you may not have permission to access it...."

I have updated Guides on Power Platform, and I'm running the latest version. Any suggestions on how to get this working?

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RyanN on at

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RE: Cannot open up Guides on HoloLens

Hi Amrit

Can you try uninstalling and reinstalling the Guides app on HoloLens.

Has the HL app ever worked for you?

Ryan

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Amrit Sarai on at

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RE: Cannot open up Guides on HoloLens

Thanks Ryan. That did the trick :)

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