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Finance | Project Operations, Human Resources, ...
Suggested Answer

Difference between sales tax amount on sales order line and Tax amount on Retail transactions

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Posted on by 10

Dear experts,

In Retail transactions, I have 2 receipts with Item 1001

Receipt 1

       Quantity = 1

       Price = 70.54

       Tax amount = 8.46

Receipt 2

       Quantity = 1

       Price = 70.54

       Tax amount = 8.46

=> Total of tax amount on Retail trans = 8.46 + 8.46 = 16.92

But once we post Statement, system generate SO with

      Quantity =2

      Price = 70.54

      Tax amount = 16.93

=> Difference between Tax amount on Retail transactions & SO Lines = 16.93 - 16.92 = 0.01

How do we resolve this issue?

I have the same question (0)
  • Suggested answer
    Charlotte X Profile Picture
    on at

    Hi Thuong Nguyen,

    Users can overwrite the sales tax when they post invoice documents. Please refer to below thread. There is similar discussion that may help you.

    (+) DIFFERENCE BETWEEN CALICULATED SALES TAX AMOUNT AND ACTUAL SALES TAX AMOUNT IN AP INVOICE JOURNAL - Dynamics 365 Finance Forum Community Forum

  • Thuong Nguyen Profile Picture
    10 on at

    Thank Charlotte Xu,

    In my case, we post Sales Order automaticlly by posting Statement. We did not change manually while posting transactions. I think it should be have a setting for posting Statement in Stores, but I cannot find it.

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