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Service | Customer Service, Contact Center, Fie...
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Edit Page Content in Portal from Dynamics 365

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Posted on by 10
Is it possible to add/edit the content of the portal pages in dynamics 365 as opposed to doing in the portal itself?
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  • Suggested answer
    Fubar Profile Picture
    2,761 on at

    Yes.  Open the Web Page record in Dynmics 365 and then open the Localised Content record from its subgrid  (it is the details on the localised content record that the portal renders.

  • Community Member Profile Picture
    on at

    Hi Lauren,

    There are basically two options to change the Portal Content.

    Option 1- Login to Portal with Administrator web role and Edit the content directly from the Portal UI.

    Option 2- In CRM, Go to Portal Management app > Content Snippet. Here, you will get the list of all those Content Snippet records that is being displayed on the portal. You can change/add the content either in Text or HTML format.

    And you should also get familiarized with the different entities in your Dynamics instance that make up the home page.

    The portal page can be made out of Web Pages, Web Templates, Page Templates, and Content Snippets.

    Stuff like Header and Footer are stored in the Content Snippets. The layout of the page will be in Page Templates, the content will be in Web Templates, and other internal content to the page will be in the Web Page (localized content).

    For HTML code you have a designer control that you can manipulate the HTML.

    pastedimage1607924962572v1.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

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