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email address on sales order not editable.

Posted on by 9
Hello
 
We seem to have lost the ability to edit the email address on the General tab of the sales order.   Does anybody know how we can re-enable this?
 
Thanks
 
Nick
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  • NWard Profile Picture
    NWard 9 on at
    email address on sales order not editable.
    Hello Inge,
     
    Thanks for checking.  I setup a clean BC sandbox to check this and still could not edit the email address so does not appear to be a customisation issue.
     
    Nick
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,744 Moderator on at
    email address on sales order not editable.
    I just checked the standard system and the e-mail address is editable there.
    Are you sure there is no customization or personalization done to you system that have made the e-mail address non editable?

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