Security error when try to open Standard reports for non Admin User in D365 Finance and Operations

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Posted on by Farman Ameer

In Microsoft Dynamics 365 Finance and Operations when I try to open any standard report for non Admin user. It shows error 'A call to the SRSFrameworkService service failed. Fault was thrown by the service for request 9dac88d3-ca72-49d3-a160-7dc3713e0d6a. Exception details: Type: Microsoft.Dynamics.Framework.Services.ServicesException Message: Entry point security access denied to current user for operation 'getReportProviderSchema' on service 'SRSFrameworkService'..

When I open report using admin user it works fine. I am using FO version 10.0.33 (10.0.1549.38).

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André Arnaud de Cal... 303,365 Super User 2026 Season 1 on at

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Can you tell what type of deployment you have? Is this a cloud hosted production environment, UAT, cloud development box, local development box or on-premise installation?

If it is on-premise, have you verified all security settings for users to be able to interact with SQL Server Reporting Services?

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Farman Ameer 17 on at

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This is cloud based Dev box

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André Arnaud de Cal... 303,365 Super User 2026 Season 1 on at

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Hi Farmaan,

I have verified it in my environment and reports are running correctly. Did it work before in your environment? If so, did you perform an update to this environment recently?

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