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Prevent deletion of Invoiced Line Items in Sales Order

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Posted on by DinB

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In Business Central (BC) we can delete the Sales Order lines even if the Line's Quantities has been Shipped and Invoiced (full or partial). Is there way to prevent this from happening? Basically do not allow to delete the SO Line if it has been Shipped or Invoiced.

Thanks.

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Dynamics 365 Business Central

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Teddy Herryanto (Th... 14,284 Super User 2025 Season 2 on at

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I don't think there is a way to prevent it without customisation.

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YUN ZHU 95,729 Super User 2025 Season 2 on at

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Teddy is right, it can't be done with standards, it can only be done through customization.

Please contact your partner to discuss specific requirements.

Thanks.

ZHU

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Khushbu Rajvi. 20,603 Super User 2025 Season 2 on at

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Yes, you can prevent deletion of Sales Order Lines that have been partially or fully shipped/invoiced by customizing the behavior

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Mansi Soni 8,909 Super User 2025 Season 2 on at

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Hello,

By default, Business Central lets you delete sales order lines even if they've been shipped or invoiced, which can cause audit and tracking issues. To prevent this, you can add a small customization that blocks deletion if the line has any shipped or invoiced quantity.

Hope this answer will help you!

Regards,
Mansi Soni

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Yi Yong 2,563 Super User 2025 Season 2 on at

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Hello,

If you are coming from other ERP and even AX or FO then you will find this behaviour weird where users can delete fully processed lines.

You can turn on Archive Orders to keep the historical order lines as the system will archive on posting.

This may helps you on the reconciliation and tracking issue.

Otherwise, you will need to deploy customization as others have mentioned.

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RockwithNav 8,637 Super User 2025 Season 2 on at

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No idea why we don't have any validation on the original quantity. There might be some reason.

If Qty Shipped and not Invoiced then it will restrict but if original is 10 and 5 shipped and 5 Invoiced then it's allowing.

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