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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / insert email template ...
Microsoft Dynamics CRM (Archived)

insert email template into existing email via js?

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Posted on by Community Member Microsoft Employee

 Hello - Is there a way to insert an email template into an existing email? I know how to open an email template as a new email through js. I also know how to manually select the reply-all button and then manually insert the email template through the ribbon into the reply-all email.  However, I'd like to implement logic in my email js that does the following:

1. check if email is in reply or reply-all mode
2. If 1 is true then auto-insert an email template into the email.

Is this possible? If so then can you explain how to do this?

*This post is locked for comments

  • Rajesh Chungath Profile Picture
    Rajesh Chungath 465 on at
    RE: insert email template into existing email via js?

    Hi There is many discussions available on similar topics.

    Please check below links

    community.dynamics.com/.../199761

    bingsoft.wordpress.com/.../create-email-activity-from-template-using-javascript

    community.dynamics.com/.../152576

    mscrmmindfire.wordpress.com/.../how-to-append-email-template-to-email-entity-form-on-load-through-javascript

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: insert email template into existing email via js?

    hii

  • Suggested answer
    _Alessandro_ Profile Picture
    _Alessandro_ 615 on at
    RE: insert email template into existing email via js?

    1: i'm not sure hot to do, but for sure you can check if the activitypartylist in the "To" field contains more than one element

    2: sure you can do it. are you sure that you want to use a js and not a c# plugin?

    with js: make a SOAP request to retrieve the template you want

    the copy the template.body to the email.description and it's done! :)

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