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Sales module locks up GP

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Posted on by Community Member

I have a user that's unable to access the sales module in GP...if she does so, GP locks up, then eventually crashes. The issue follows her username, if she logs into another computer, the problem occurs; if someone else logs in on her computer, the issue does not occur.

It's not a permissions thing as she can use the drop downs at the top of the GP screen to perform the same tasks without issue. I created her a second username and that solved the problem for a while, but now it's come back.

Has anyone seen this before? Any ideas?

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Community Member on at

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RE: Sales module locks up GP

Hi,

As I mentioned, re-creating the user worked for about two weeks, but the issue came back.
Rosemary 10 on at

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RE: Sales module locks up GP

Hi,

I have seen this before, the profile was re-created and the user was able to function.

Could this be a SQL issue?

Regards,

Rosemary