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License types On-Premise. Where is Team Member?

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Posted on by 456


I have a user who is using the new license type 'Team Member' but I can't find it in the list where I choose what license type a user has. Anyone know what to choose here?



  • Suggested answer
    Shiho Fujita Profile Picture
    Shiho Fujita on at
    RE: License types On-Premise. Where is Team Member?

    I think you should select "Sales"

  • Verified answer
    Wahaj Rashid Profile Picture
    Wahaj Rashid 11,317 on at
    RE: License types On-Premise. Where is Team Member?


    Thank you for your query.

    Please Team Member users have to use Sales Team Member App and what users can read or write is controlled using Security Role (Sales Team Member role).

    I did not find any definite document for what Access Mode or License Type should be for a team member user.

    However, as per my understanding, as Team Member users can Read and Write, so the Read-Write option makes sense for the Access Mode.

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