Dynamics 365 for Sales / NAV 2017 Integration

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Posted on by Austin Saldanha

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I am trying to integrate Dynamics 365 for Sales and Dynamics NAV 2017. NAV 2017 has native integration in-built as a feature, however, when I try to set up a connection within it to the Dynamics 365 account it throws an error:

Has anyone else encountered this? I tried this with NAV 2016 and it was displaying the same error.

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Austin Saldanha 351 on at

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RE: Dynamics 365 for Sales / NAV 2017 Integration

I raised the issue to Microsoft Support who have referred me to this blog. Sheds a lot of light on why and what of the solution. Will try this and confirm.

blogs.msdn.microsoft.com/.../microsoft-dynamics-crm-2016-integration-on-premises-and-online-with-microsoft-dynamics-nav-2016-2017
Austin Saldanha 351 on at

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RE: Dynamics 365 for Sales / NAV 2017 Integration

Hi Sandeep

Thanks for your response.

I understand the entire process of configuring the CRM connection since I have successfully done it before with NAV 2016. Considering the fact that I have not imported the NAVIntegration solution in Dynamics 365, my issue raised is when I use the Test connection option in NAV 2017 it throws the error. Does it mean that I have to mandatorily import the NAVIntegration solution first even if I have to just test a CRM connection in NAV 2017?

Awaiting your response. :)
sandeepstw 4,601 on at

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RE: Dynamics 365 for Sales / NAV 2017 Integration

Hi,

I will suggest to use this link-

community.dynamics.com/.../integrate-dynamics-nav-2017-with-dynamics-crm-online

Thanks,

Sandeep