Hello:
We are new to Purchase Orders in Great Plains and are having a challenge:
Prior to implementing Purchase Orders in Great Plains, we were using a manual PO tracking system. In Great Plains, when we entered the invoices in Payables, it was easy to enter a credit card payment on the Payable Transaction Entry page. However, now when we receive on a PO and create an invoice in that manner, we do not get the option to enter a credit card payment amount. .
We cannot understand why these invoices would look any different or have fewer options than invoices entered directly into Payables.
We have been trying to use the Prepayment option on the PO to work around this, but it is not working the way we want it to and is causing more problems. Can anyone tell us how to process a credit card payment on an invoice generated from a PO that does NOT use the prepayment function?
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