If I void an invoice what happens to the POs that were matched to the invoice to create the invoice? Will they return to PO that I can then recreate another invoices with those POs
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Nothing. The voided invoice is an AP document. The PO is a POP (Purchase Order Processing) document. You'll need to create a Returns Transaction to affect the PO.
Ok so to get the items that were on the invoice back to where I can invoice them again what do I need to do?
Return them? How do I do this? I have tried and it keeps asking for a receipt number and then giving me an error message
You need to use the 'Return w/Credit' Return Type and the items need to still be On Hand in stock, if it was inventory.
Hi Dustin!
Frank is correct on this issue, if you void the POP invoice in Payables Management it will only void in Payables. You will want to create a Return w/credit and then apply the credit that is created in Payables Management to the invoice that was originally created.
~Thomas Newcomb
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Microsoft Dynamics GP Support
This posting is provided "AS IS" with no warranties, and confers no rights
Hi Guys I am trying to do the return/w credit like you suggested, but it keeps giving me the following prompt "Select a different receipt number. The receipt number you've entered can't be used with the specified return type, vendor id, currency id, po number, or item number" I have tried using the original receipt number, the next receipt number in my sequence, and no receipt number and none of them work. Any suggestions on this?
Without being able to see the data on the receipt it makes it a little hard to troubleshoot. This might be best handled in a Support incident with us here at Microsoft. I haven't seen the error that you mention before. Do you have any third party products installed?
Have you already paid the vendor for the item?
I just found this out yesterday, that the PM voided invoice does not sync with the POP originating invoice. This is particularly an issue if you are using Project Accounting. I have found that the cost of the project (in detail and in summary) does not get reduced by the voided invoice, therefore causing the project cost to be overstated. I created a Project Accounting Cost Power Pivot report that takes into account the voids done in both the PM and POP modules so with this report we accidentally tripped over this issue...which made the controller happy but now we have to deal with the historical costs on projects that had PM voided invoices.
Wanted to share in case anyone else runs into the error in the same scenario we did: "Select a different receipt number. The Receipt Number you've entered can't be used with the specified Return Type, Vendor ID, Currency ID, PO Number, or Item Number". We ran into this when trying to return a landed cost item - if you need to enter a return with credit for a POP invoice that included landed costs, you'll need to distribute the landed cost to the line items and exclude the landed cost line.
Example:
Invoice matched to receipt with 2 line items and landed cost distributed to the items:
Item A $75.00
Item B $25.00
Landed Cost $10.00 (7.50 to item A and 2.50 to item B)
Return with Credit:
Item A $82.50
Item B $25.50
Happy returning!
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