web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Google tags: E-mail marketing tracking script

(0) ShareShare
ReportReport
Posted on by 3
Hi all,
I have a question from a customer, regarding tracking.
Is there a way to build use Google tags to better track behavior and pages visited in the online shop, when the journey starts with an e-mail in Marketing? Today, the customer is using UTM-tracking in the URL. She thinks it  is a bit time-consuming and deficient. Previously, she had Click Dimensions, and there she could use a script to link the web page and the CRM to get insights in Google analytics without UTM-tracking. With UTM-tracking she can read visits, clicks and number of purchases in Google Analytics. Is it possible to set-up Google tags, and link the script from Marketing to web site to get better customer insights? And if possible, how would you proceed?
Thanks in advance :-)
I have the same question (0)
  • Suggested answer
    Chiara Menesatti Profile Picture
    Microsoft Employee on at

    This feature is currently not supported in the product. You can post it on our ideas website.


    Thanks,
    Chiara

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 176

#2
ManoVerse Profile Picture

ManoVerse 158 Super User 2026 Season 1

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 57 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans