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Customer experience | Sales, Customer Insights,...
Suggested Answer

Google tags: E-mail marketing tracking script

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Posted on by 3
Hi all,
I have a question from a customer, regarding tracking.
Is there a way to build use Google tags to better track behavior and pages visited in the online shop, when the journey starts with an e-mail in Marketing? Today, the customer is using UTM-tracking in the URL. She thinks it  is a bit time-consuming and deficient. Previously, she had Click Dimensions, and there she could use a script to link the web page and the CRM to get insights in Google analytics without UTM-tracking. With UTM-tracking she can read visits, clicks and number of purchases in Google Analytics. Is it possible to set-up Google tags, and link the script from Marketing to web site to get better customer insights? And if possible, how would you proceed?
Thanks in advance :-)
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  • Suggested answer
    Chiara Menesatti Profile Picture
    Microsoft Employee on at

    This feature is currently not supported in the product. You can post it on our ideas website.


    Thanks,
    Chiara

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