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Microsoft Dynamics GP (Archived)

Inventory Receipt Error

Posted on by Microsoft Employee

I created a PO to receive in several items.  RCT0782 was generated when the items arrived.  I went to bill one of the items and systems says it is not there.  I have attached pics of the Rct created and of the SQL query I believe shows it coming in.  I ran a Smart List Purchase Receipt Report and it is not listed.  Item is ST3581420SW.  Where did it go?Smart-List-Rpt.png

POP Receipt Number POP Type                                                                                             Item Number                     Item Description                                                                                      QTY Shipped                             QTY Invoiced                            Unit Cost                               Extended Cost                           Vendor ID       Vendor Name                                                       Actual Ship Date        BOL_PRO Number                  Based On Invoice Total                                                                               Batch Number    Batch Source    Capital Item                                                                                         Comment ID      Cost Category ID Cost Code                   Cost Code Type Created Date            Currency ID     Currency Index Decimal Places Currency                                                                              Decimal Places QTYS                                                                                  Denomination Exchange Rate              Exchange Rate                           GL Posting Date         Inventory Index Invoice Return Number Item Tracking Option                                                                                 Job Number        Landed Cost                                                                                          Landed Cost Group ID Location Code Modified Date           Non IV Originating Decimal Places Currency                                                                  Originating Extended Cost               Originating Tax Amount                  Originating Unit Cost                   PO Number         Posted Date             Posted User ID  Posting Status                                                                                       Product Indicator Project Number  Purchase IV Item Taxable Purchase Item Tax Schedule ID Purchase Price Variance Index Purchase Site Tax Schedule ID QTY Invoice Reserve                     QTY Matched                             QTY Rejected                            QTY Reserved                            Rate Calc Method                                                                                     Receipt Date            Receipt Line Number Receipt Return Number TRX Source    Tax Amount                              Tax Date                Total Landed Cost                       U Of M    U Of M QTY In Base                      User To Enter   Vendor Document Number Vendor Item Description                                                                               PO Line Number Item Number For Drillback                                                                                                                                                                                                                                        PO Number For Drillback                                                                                                                                                                                                                                          Vendor ID For Drillback
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RCT07892           Shipment                                                                                             ST3581420SW                     Stud 3 5/8" 14' 20 GA                                                                                 30.00000                                0.00000                                 7.94000                                 238.20000                               STUDCO1         STUDCO                                                            1900-01-01 00:00:00.000                                 No                                                                                                   sa              *Rcvg Trx Entry No                                                                                                                                                                0              2014-11-11 00:00:00.000                 0                                                                                                                   0                                                                                                    NULL                                    0.0000000                               2014-11-11 00:00:00.000 50                                    None                                                                                                                   No                                                                                                                        MAIN          2014-11-11 00:00:00.000 1      1                                                                                                    238.20000                               0.00000                                 7.94000                                 PO04197           2014-11-11 00:00:00.000 sa              Posted                                                                                               0                                 2                                                      100                                                         0.00000                                 0.00000                                 0.00000                                 0.00000                                                                                                                                      2014-11-11 00:00:00.000 49152                                     RECVG00002571 0.00000                                 1900-01-01 00:00:00.000 0.00000                                 EACH      1.00000                                 sa              PL-36454                                                                                                                     49152          dgpp://DGPB/?Db=&Srv=MARY-GBM&Cmp=SBM01&Prod=0&Act=OPEN&Func=OpenItemNmbr&ITEMNMBR=ST3581420SW&LOCNCODE=MAIN&CallID=0&FocusWindow=true                                                                                                                           dgpp://DGPB/?Db=&Srv=MARY-GBM&Cmp=SBM01&Prod=0&Act=OPEN&Func=OpenPO&POSTATUS=0&VENDORID=STUDCO1&PONUMBER=PO04197&DOCTYPE=1&ActID=-1&MenuID=2&CurncyView=1                                                                                                        dgpp://DGPB/?Db=&Srv=MARY-GBM&Cmp=SBM01&Prod=0&Act=OPEN&Func=OpenVendorID&VENDORID=STUDCO1
(1 row(s) affected)

*This post is locked for comments

  • Thomas Newcomb Profile Picture
    Thomas Newcomb 1,810 on at
    RE: Inventory Receipt Error

    Hi Mguyder!

    I am glad to hear that one of our support engineers were able to assist you in resolving this issue.

    ~Thomas Newcomb

    ------------------------------------------

    Microsoft Dynamics GP Support

    ------------------------------------------

    This posting is provided "AS IS" with no warranties, and confers no rights

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Inventory Receipt Error

    Issue was resolved by calling Microsoft.

  • Suggested answer
    Thomas Newcomb Profile Picture
    Thomas Newcomb 1,810 on at
    RE: Inventory Receipt Error

    Hi Mguyder!

    With these type of situations I would recommend creating a support request with us here at Microsoft Dynamics GP Support so that we would be able to provide you with the SQL scripts we use to review the data and then provide a resolution to this issue. With these types of issues there could be damaged data in a number of tables that could cause an issue like this.

    ~Thomas Newcomb

    ------------------------------------------

    Microsoft Dynamics GP Support

    ------------------------------------------

    This posting is provided "AS IS" with no warranties, and confers no rights

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Inventory Receipt Error

    And how do I do that?

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: Inventory Receipt Error

    Of course you will get too many records, apparently you are not filtering the specific purchase order.

    You can include a filter for this PO specifically to check its associated details.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Inventory Receipt Error

    The file is over 3,000 lines.  How do I insert/attach it?

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: Inventory Receipt Error

    You have not chosen the company database, pick the database name from the drop down list, or simply include the "USE" function at the beginning of the script,

    USE #DBname


  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Inventory Receipt Error

    Copy and Pasted the script.  Got the following error"

    Msg 208, Level 16, State 1, Line 1

    Invalid object name 'dbo.POP10100'.

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: Inventory Receipt Error

    I would like to initially gather all the details related to this Purchase Order, receiving and invoices posted on the POP level. Could you please run the following script to get back all POP details Purchase Order Receiving and Invoices Details – SQL Script

    You may provide us with the details in here to proceed with the troubleshooting on the inventory module level.

    Your feedback is highly appreciated,

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